OUR VALUED CUSTOMERS

The values and beliefs that guide all our corporate decisions challenge us to put the needs of our customers and the people we serve first. In order to meet those needs everything must be dealt with in the highest regards for quality.  We believe that without honesty, integrity, pride and passion for our craft and the industry, true quality cannot be achieved.  We must constantly strive to be the best total cost solution for our customers and a sound, stable environment for our employees.

The Quality Policy of Metri-Tech Engineering, Inc.

Metri-Tech Engineering, Inc. believes that all employees, at every level and throughout every function, must be accountable and take personal ownership of the organization’s pledge to always provide superior quality that exceeds our customer expectations.  Metri-Tech and its employees are committed to the continual improvement of our Quality Management System, strategic objectives and all applicable requirements.

This Quality Policy has been set and is supported by the top management and is communicated and understood within Metri-Tech.

This Quality Policy is consistent with the overall purpose and business policy of Metri-Tech Engineering, Inc.

Metri-Tech Engineering, Inc. requires that all parties associated with the organization, including owners, employees, suppliers, contractors, and customers adhere to a universally accepted standard of ethical behavior, including but not limited to the following:

• Comply with rules, regulations, and laws– We shall respect and obey the laws, rules and regulations that apply to our organization.

• Respect human rights – We shall respect human rights and require all interested parties to do the same.

• Quality-Centric approach – We are committed to producing quality products and providing quality services.

• Fair Trade practices – We gain competitive advantage through superior performance. We do not engage in unethical or illegal trade practices.

• Respect diversity and fair employment practices – We are committed to respecting a culturally diverse workforce through practices that provide equal access and fair treatment to all employees on the basis of merit. We do not tolerate harassment or discrimination in the workplace.

• Avoid conflicts of interest – We avoid relationships and/or conduct that might compromise judgment or create actual or apparent conflict between our personal interests and our loyalty to the organization. We do not use our position with the organization to obtain improper benefits for others or ourselves. We do not engage in activities or enter into relationships that compete with the interests of the organization or its strategic goals.

• Protect assets, sensitive information, and intellectual property – We use assets, data, and information for business purposes and not for unauthorized use. We properly maintain the confidentiality of both customer information and employee data entrusted to us.

• Act with integrity – We do not offer or accept bribes, kickbacks or inappropriate gifts or entertainment. We engage in business practices that are consistent with our collective mores and values.

• Emphasize health and safety – We are committed to safeguarding the health and safety of all interested parties, and protecting the environment.